Return & Refund Policy

• An unopened product may be returned when the request is submitted within 60 days of delivery.
• An opened product is eligible only when the request concerns a clear product defect.
• Contact REVESYN before sending anything so the request can be reviewed and the correct next step can be provided.

Eligibility is determined from the details of the specific order and product. Nothing in this policy limits a right or remedy that cannot be waived under applicable law.

Opening a product changes its return eligibility. An opened product is considered only when the request concerns a clear product defect.

If you believe a product is defective, stop using it and contact REVESYN. Keep the product, label, lot information, and packaging while the concern is reviewed, if it is safe to do so.

For a damaged or incorrect delivery, use the Order support route on Contact Us and provide the available order and product details.

For a product-safety concern, stop using the product and use the Product safety route. An order number is helpful but not required. If symptoms may be serious or life-threatening, call 911 or obtain emergency care immediately; REVESYN support is not an emergency service.

Support will review the request and communicate the outcome. When a request is approved, REVESYN will provide the applicable return or refund instructions for that request.

Please do not mail a product to a manufacturer, fulfillment location, or another address unless REVESYN support has provided that address for the approved request.